KPMG's 3Q18 Global Insights Pulse Survey explores the impact of intelligent automation on next-generation operating models
The desire to fully take advantage of cloud and other emerging technologies has led organizations to increasingly revisit their operating models and holds profound implications for the ways in which they should approach operating model redesign.
While cost savings remains a top priority for both operating model redesign and enterprises as a whole, the advent of digital technologies finally presents a host of opportunities to also implement an agile operating model, enabling value-added services in support of an organization’s business model.
Enterprises often struggle with defining and implementing the operating model end-state they would like to achieve. Successful operating model redesign must holistically consider people, processes, technologies, data, and governance.
Despite its recognized importance, operating model redesign efforts must often contend with insufficient executive management support, insufficient funding, and a lack of resources.