2020 Global Energy Conference cancellation FAQ

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Regina Mayor

Regina Mayor

Global Head of Energy, KPMG in the U.S.

+1 713-319-3137

Will 2020 Global Energy Conference registrants receive a refund?

A: Yes. Everyone who paid a registration fee will receive a refund on your entire registration.

Q: Can I transfer my registration fee to a future conference?

A: No. You will receive a refund for the registration fees paid.

Q: How will my money be refunded?

A: Your funds will be returned via the same credit card method you paid for your registration.

Q: How long will it take to receive my refund?

A: Due to the high volume, please allow us 30 days to process your refunds. Once your cancellation has been processed, you will receive an email confirmation. It can then take up to 3 business days for your refund to be reflected on your credit card statement.

Q: How do I cancel my hotel reservation?

A: If you requested accommodation during the registration process, your hotel reservation has been canceled and you will receive an email confirmation. If you made a hotel reservation outside of the GEC registration tool, please contact the hotel directly to cancel your guest room reservation.

Q: Not all airlines are offering a refund for flights or are charging change fees. Will KPMG cover those costs?

A: Airline policies are changing rapidly as the COVID-19 situation develops. We advise you to call your airline directly to check their current policy. KPMG will not reimburse for air travel cancellation or change fees.

Q: Are you considering holding a webcast of the event/some of the speakers/sessions?

A: Yes. We are exploring options to make content planned for the GEC as well as other important thought leadership available to registrants in different formats, and we will update you as plans are solidified.