Government Institute

Welcome! Our Government Institute is an open forum for ideas, leading practices, research and thought leadership to help government and public sector organizations address, meet and overcome the unique and relevant challenges facing the industry.

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Improving the citizen experience

Exceptional customer experiences can empower citizens to make more informed decisions and to engage using more convenient self-service options. Such experiences can help make the handoff from digital to direct human touchpoints more seamless. They can help create significant efficiencies in the face of tightening budgets. Life is easier for everyone with happy citizens, employees, and government leaders.

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KPMG Government Institute

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Lorna Stark

Lorna Stark

National Government & Public Sector Leader, KPMG US

+1 212-872-3396