Government Institute

Results from the 2022 KPMG US Customer Experience Excellence Report

Connecting citizens to assistance, faster, when they need it most

Dr. Stefanie Tompkins, director of the Defense Advanced Research Projects Agency, shares her views on diversity and driving breakthrough innovation.

Seven issues for higher education audit committees to keep in mind as they consider and carry out their 2023 agendas.

Seven issues for not-for-profit audit committees to keep in mind as they consider and carry out their 2023 agendas.

Five care delivery shifts that reinforce the integration imperative

Key considerations for Medicaid and CHIP programs

Addressing our nation’s complex infrastructure needs requires a comprehensive approach.

After a good start in 2022, there’s still a lot to do to deploy new federal infrastructure funds. Five priorities for right now.

The opportunities are historic. So are the responsibilities.

Organizations that provide human-centric experiences earn the public’s trust and attract next-generation workers.

KPMG reports on the state of government and public sector digital transformation, automation, artificial intelligence, and machine learning

Rising up to the impact of climate change on the federal government

Explore new ways to create a culture that will attract, engage, and retain your digital workforce

Learn real-world applications governments can use to deliver on their responsibility to secure data and assets from idea through delivery

Leading by example drives government transformation

Community Development Block Grant Disaster Recovery Funds (CDBG-DR) Action Plans

Leveraging uniform, transparent reporting

Discover effective approaches to help governments understand users so they can deliver better, more equitable experiences

Uncover what digital transformation means, where to start, and practical methods to guide and accelerate your digital journey

Key considerations for state Medicaid agencies and partners

Common reasons Medicaid enterprise system projects might not succeed—and the tools you have to help prevent them.

Mandate compliance can be a benefit, not a chore, for your federal agency

A National Association of State Chief Administrators State Collaborative report

Empowering game-changing outcomes

Six actions to lay the groundwork to curb federal program breakdowns and boost performance

Agencies must plan and execute a customized, enterprise-level strategy to effectively meet dynamic new demands on the supply chain.