State and local governments often struggle with procurement – current processes lag and don’t provide the line-item-level of insight and scrutiny that is necessary in the public sector. Though many organizations have made incremental improvements over the past two decades, purchasing officers know procurement is sorely in need of modernization. However, what’s needed is procurement transformation, not simply reforms to current systems. But how?
Developed in collaboration with the Governing Institute, this handbook outlines a detailed strategy for a practical journey to procurement transformation, including steps to create a new operating model, advice for translating key elements of the federal digital services playbook for state and local government, and recommendations on how to avoid common stumbling blocks associated with transformation.