This article discusses the current challenges facing the CIO and how to avoid having their role diminished by becoming a digital leader and innovator.
The role of the state and local government chief information officer is at an inflection point. While there is continued emphasis on delivering a stable and secure IT environment, there is an increasing push to reduce operational and maintenance costs through IT transformation to fund the modernization of aging systems and introduce new digital capabilities that improve citizen engagement.
The best CIOs are involved in solving business challenges and leading innovation while others risk having their roles diminished. This article discusses current challenges facing the CIO, our industry perspectives and results from the Harvey Nash/KPMG CIO Survey 2017, and how CIOs can become digital leaders and innovators.