Insight

COVID-19 technology impacts

Actions government agencies should consider to keep their business operating.

Robert M. Dwyer

Robert M. Dwyer

Principal, Advisory, FED Digital Lighthouse, KPMG US

+1 703-286-8590

Andrew Gottschalk

Andrew Gottschalk

Partner, Health & Government Solutions, KPMG US

+1 312-665-2883

Concern over the scale and impact of the COVID-19 challenge is compelling government agencies to consider actions needed to maintain operations as containment measures are implemented. Agency technology leadership can play a key role by following a rational and methodical approach to business continuity.

This brief asks important questions about the following topics that agencies should consider and be able to answer.

  • Remote work infrastructure
  • IT personnel
  • Customer-facing digital channels
  • Insider threat mitigation
  • Data center disruptions
  • Cloud computing
  • IT supplier capacity and disruptions
  • Security awareness training and communications
  • Prioritizing resources
COVID-19 technology impacts
Actions government agencies should consider to keep their business operating