Human services agencies are grappling with challenges at an unprecedented level. With efforts to serve families in the midst of a global health emergency, calls to address structural racism and bias, and implementation of new benefit programs in extraordinary timelines, the time for change of an outdated system of support is now.
This article from the October 2021 issue of Policy & Practice Magazine, reproduced with the permission of the American Public Human Services Association (APHSA), describes how the national human services call to action is to move services and supports upstream, allowing individuals and families to access them when the need first arises, stemming later, more significant interventions, from downstream systems of care design to respond to crisis.
