Hospitals are in a bind. As the shift toward value-based contracts intensifies, revenue cycle operations are becoming increasingly complex. Payers are exploring new ways to quantify value as it relates to reimbursement, which puts additional pressure on hospitals to provide documentation to support claims. Even positive developments such as lower unemployment have led to higher labor costs. All of this has the potential to decrease hospitals’ cash flow and negatively impact the bottom line.
What are hospitals to do to offset cost pressure and potential loss of profitability? Some forward-thinking provider organizations are exploring robotic process automation (RPA) in the revenue cycle. Explore what RPA can do for your revenue cycle.