Healthcare providers should give consideration to pivoting their internal audit plans to help give order to their organizations during COVID-19. Among the areas with the most critical risks for internal audit to evaluate are:
- The impacts of social distancing, remote access, and telehealth care delivery
- Heightened cybersecurity risks and whether internal audit plans are adequate to assess them
- Whether business process modifications are in alignment with changing regulatory requirements
- The impact on the revenue cycle of decreased elective surgeries, navigating increased bad debt from insurance and employment loss, and evolving payer and government guidelines
For more on how providers’ internal audit departments can play a key role during COVID-19, please click here.