Health leaders are playing multi-dimensional chess – facing the classic problem of doing more with less, withstanding the shock of a pandemic, all while planning their next moves in anticipation of the future. The pandemic has presented unprecedented challenges, illustrated by the detrimental effects on societies and economies when healthcare systems become overwhelmed – proving its criticality to global stability. Healthcare organizations have earned the gratitude of society with their resilience and persistence in tackling the crisis, crediting their diligent workforces, strategic agility, and strong leadership. Now, as we begin to emerge from the crisis, many organizations are once again setting their sights on the future.
Based on conversations with healthcare leaders worldwide, KPMG professionals sense a wind of change coming for the sector. To better understand how healthcare executives will be charting this change in course towards the future, KPMG surveyed 200 healthcare CEOs from Australia, Canada, China, Germany, the Netherlands, Saudi Arabia, the United Kingdom and the United States. A consistent theme throughout this report is that most healthcare CEOs hold well-intentioned ambitions but have yet to initiate or implement many of them. To help convert their dreams to reality, KPMG health sector specialists have identified 10 perspectives for leaders to action today to help build for tomorrow. These perspectives describe the primary drivers of these changes, namely the role that technology, communities, and patients themselves will play.
No matter whether we are in a crisis situation or in steadier times, the future of healthcare will continue to involve complex challenges that will require holistic, forward-looking and flexible leadership. With this inaugural report and future editions of the Healthcare CEO Future Pulse, KPMG aims to support health leaders in this journey together.