KPMG healthcare industry technology insights report

Here are a few highlights:

Healthcare executives struggle with some aspects of digital transformation…

• 52% conceded their organization's cyber security strategy is proceeding slower than expected
• 40% cite the complexity of operation technology and industrial control systems as a big cyber security challenge

…In other areas, they’ve had good results for the money spent

• 53% devote less than 10% of the budget to technology
• 59% have been very or extremely effective in using digital technology to advance their business strategy
• 24% say digital transformation has produced gains of more than 10% in profitably or performance

Healthcare executives are more likely than those in other industries to be proactive in their digital strategy

• AI & automation (54% versus 40% of all organizations)
• Cloud (62% versus 48%)
• Data & analytics (62% versus 51%)
• Digital transformation (63% versus 44%)

They’re more likely than most to have generated a positive ROI in:

• Robotic process automation (60% versus 50% of all organizations)
• Vision systems (38% versus 30%)
• Machine learning (90% versus 82%)
• Natural language processing (65% versus 61%)

In other areas of digital transformation, healthcare organizations are ahead compared to all industries….

• Fewer find their cloud agenda suffering from a lack of funding or lack of a business case (7% vs. 17%)
• More say improving system reliability or resilience is a top-three benefit of their cloud program (34% vs. 22%)
• They’ll invest more in AI/ML over the next 12 months (60% vs. 48%)
• More plan for AI/ML to remain a key area of investment (58% vs. 50%) 

They say they invest in enterprise technology more for value than others

• Invest to create new value (32% vs. 22%)
• Invest to amplify customer centricity (32% vs. 46%)
• Invest to improve agility (45% vs. 42%)

Download the full report and discover how KPMG can help you with digital transformation.